Windows System Administrator - IBM India Pvt Limited

Job Description
Role of the System Administration is to perform day to day support on the server like administration, housekeeping, maintenance, upgrade of OS, supporting Hardware problems co-ordination with Vendors, performing Security related controls and checks.

Duties & Responsibilities:

Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions.

Work on major severity and complex server issues

Backup and restore VMWare servers and virtual sessions.

RCA preparation and meeting SLA for RCA submission.

Planning and implementing fixes / Patches

Performance and capacity management on VMWare servers

Complex Health Checking.

Analyze Problems & escalate to appropriate Levels.

Act on Day to Day House Keeping tasks by using tools & scripts

To able to perform in 24 x 7 Environment in shift roaster

To able to attend calls on calls basis whenever assigned

Work with Change & Problem Management Tools

Create regular reports for Management requirements.

Problem determination and resolution within Expected time frame.

Identify and recommend improvements to existing processes.

Escalations handling.

Coordination with Server managers/other teams.

Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.

Adhere to all the account specific technical as well as general process / procedures.

Ensure the Service Requests and all pre-requisite checks are followed diligently.

Desired Profile

Overall 3 to 5 years of Windows System Administration Experience out of which at least 18 months should be on VMware

MCSE certification preferred.

VCP Certification is added advantage


Engineering Degree from Premier Institute(Electronics, Computer Science etc.,OR

Bachelor of Computer Science/Bachelor of Science/Equivalent Degree OR

Diploma in Computer Science or Electronics

Desired Experience:

Adequate Knowledge of Windows/LINUX Platform, and strong fundamentals

Strong Knowledge & Experience on VMWare Esx and GSX servers and tools like P2V/ Virtual center.

Experience in handling customer base environment of more than 50 servers will be essential.

Good Understanding of trouble shooting & Linux and Windows Commands

Good understanding of file systems.

General Knowledge of Storage, Networking and backup software¿s.

Knowledge of virtualization technology.

Good Experience of Linux and windows security.

Strong concepts of TCP / IP

Knowledge of SAN.

General Skills:

Good Communication(Oral & Written) skills is essential

Experience in managing team size of 3 to 5 members of Junior administrators.

Ability of quickly analyze & diagnose the problem

Hardworking & Ready to learn

To participate & Work with Local & Global Team

Ready to take additional challenges

Ability to acquire skills & keep them updated

Ability to articulate and compare alternative approaches

Creativity and Judgment applied to professional, technical or operational problems

Independently generates solutions based on analytical, technical skills and business knowledge

Provide advice in Technical / Operational Issues

Knowledge of ITIL or equivalent processes.

Skills in team Building, mentoring and problem solving.

Work Location : Hyderabad, Bangalore and Chennai


Bachelor's Degree in Engineering

At least 6 months experience in VM Ware ESX

At least 6 months experience in GSX

English: Fluent

Experience 0 - 2 Years
Industry Type IT Software, Software Services
Role System Administrator
Functional Area System Programming
Education UG - B.Tech/B.E. - Electronics/Telecomunication, Computers
PG - Any PG Course
Location Bengaluru/Bangalore, Hyderabad / Secunderabad
Keywords System Administration, Maintenance, LINUX, TCP / IP, SAN

About , IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.