Customer CoC Consultant Enterprise Marketing Management  

Job Description
IBM is redefining business in the age of the customer. Smarter Commerce recognizes that the sale is just one aspect of the experience. Smarter commerce places the customer at the center of all operations and turns customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services. IBM Global Business Services (GBS) Application Innovation Services (AIS) has established a Customer Center of Competence. We are seeking highly experienced Enterprise Marketing Management (EMM) professionals to provide sales, solutioning and delivery excellence support to IBM teams in Europe, North America and Growth Markets. The Customer CoC EMM Consultant will do the following: Business Development and Solution Development - Assist GBS teams to identify and cultivate potential Customer opportunities with key clients in their respective territories - Lead client workshops to help our clients understand the benefits of IBM EMM solutions. - Lend SME expertise to marketing campaigns, conferences and industry events. -Collaborate cross brand, cross geo and with outside vendors to develop innovative and comprehensive solutions for IBM clients. Sales Pursuit - Provide Industry domain Subject Matter Expertise to assist in developing the proposed technical solution, project plan, and resource estimates - Write sections of the proposal documents, including the technical solution, roles and responsibilities, value proposition, and the cost case - Participate in preparation of proposal presentations, and present and explain the proposed solution to the customer Delivery - Provide SME support, perform project reviews, help troubleshoot project issues. - Provide part time ""on demand"" assistance to resolve critical open issues that arise throughout the delivery life cycle This role requires regional and global travel; the ability to adapt and travel at short notice is essential. Unica products including one or more of the following modules: Campaign, Marketing Operations, Interact, Optimize, Detect. Or with similar EMM solutions such as SAS, Aprimo, Siebel Marketing At least 3 year experience At least 5 year experience defining solution, project roadmap, estimating, determining resource requirements, and defining delivery models At least 2 year experience At least 5 year experience participating in proposal creation and orals presentations demonstrating excellent English verbal and written skills. At least 1 year experience At least 3 year experience managing CXO level relationships At least 1 year experience At least 3 year experience
Desired Profile Please refer to the Job description above
Experience 3 - 8 Years
Industry Type IT-Software / Software Services
Role Project Manager-IT/Software
Functional Area Site Engineering, Project Management
Education UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Location Bengaluru/Bangalore, Gurgaon, Hyderabad / Secunderabad, Pune
Keywords Project Manager, Global Business Services

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IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

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