Min 3 years experience in desktop & Technology support.
Server OS support and networking skills.
Expert in Win XP troubleshooting.
Handle desktop/laptop calls and network printer trouble shooting.
Sound knowledge in Lotus notes/MS office.
Sound knowledge in Symantec antivirus.
Knowledge in RSA configuration on client end.
Knowledge in conducting video conference.
Knowledge in remote desktop tools. Knowledge in Lan desk
Scheduled activities (Small Projects) rollout.
Sound knowledge in Black berry Enterprise system
Having knowledge on HPSM should be preferable
Knowledge in preparing of SOP and technical documents.
Good Knowledge in image
Good Communication Skills.
Desired Profile 3Yr Experience in Hardware & Desktop Support, experience on domain , lotus notes or outlook , Customer handling Skills, Blackberry Support, Good Communication Skills.
Experience 3 5 Years
Industry Type IT Software, Software Services
Role Customer Support Engineer/ Technician
Functional Area IT Hardware, Technical Support, Telecom Engineering
Education UG Any Graduate Any Specialization
PG Any PG Course Any Specialization
Keywords Systems Engineer Hardware Support, Desktop Support, OS Support, Networking, Remote Desktop Tools, Symantec Antivirus